Privacy Policy

Data Controller:
Felicity Fraser
Email: felicity@pleiadeshealing.com

1. Purpose of Processing Personal Data

I collect and hold personal information in order to provide breathwork, Reiki, and wellbeing services safely and appropriately. This may include contact details and health-related information relevant to your sessions.

2. Lawful Basis for Processing

Under UK GDPR, the lawful bases for processing your personal data are:

  • Article 6(1)(f) – Legitimate Interests (to provide wellbeing services safely and effectively)

  • Article 9(2)(a) – Explicit Consent for processing special category data (health information)

Health information is only collected where necessary to ensure your safety and suitability for sessions.

3. Information Collected

This may include:

  • Name, address, phone number, email

  • Date of birth

  • Emergency contact details

  • Relevant medical history and medications

  • Session notes (where appropriate)

This information is used solely for providing services, ensuring safety, and fulfilling professional obligations.

4. How Your Information Is Stored

I am committed to ensuring your data is secure. Information is stored securely using appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss.

5. Sharing of Information

Your information will not be shared with third parties unless:

  • Required by law

  • Required for safeguarding purposes

  • Necessary for insurance or professional regulatory obligations

  • You have given explicit consent

6. Data Retention

Client records are retained for a minimum of 7 years after the last session (or until age 25 for minors), in line with professional and insurance requirements, after which they are securely destroyed.

7. Your Rights

Under UK GDPR, you have the right to:

  • Be informed about how your data is used

  • Access the personal data held about you

  • Request correction of inaccurate information

  • Request erasure (subject to legal retention requirements)

  • Restrict or object to processing

  • Request data portability where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at:
https://ico.org.uk
Telephone: 0303 123 1113

If you wish to exercise any of your rights, please contact me using the details above.